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tel: +44(0)1484 865786     email: sales@visualsystemsltd.co.uk

TESTIMONIALS

It’s always important to communicate with customers and to us that’s a two way process, we’ve made some great improvements to our services and products by listening to what our customers think.


Below are a selection of testimonials from our customers, giving their honest opinions of their experiences working with us.


Southend University Hospital

Visual Systems was contact by Southend University Hospital who were interested in receiving some details of the boards that we produce for Productive Ward.  In the course of this discussion, it was discovered that the hospital’s A&E Department were looking for some specific colour magnetic strips and had found difficulty sourcing these.  We sent a colour swatch to the department who chose the correct colours to match - an order was received and dispatched accordingly. The hospital advised: `We are very pleased with them (the magnetic strips), it is such a relief that we have found a supplier that is able to meet our requirements`  

Jane Reeve Senior Change Manager Jane Reeve Senior Change Manager

Bwrdd Iechyd Prifysgol Cymru Betsi Cadwaladr University Health Board

Hi Debbie,

Thank you so much for your involvement. The boards look fantastic – now they’re in place I’ll be sending the other Ward Sisters to have a look and hopefully they will inspire some more orders.

Suzie

 

Suzie Wilson

Suzie Wilson Quality and Practice Development Nurse Corporate Nursing

Blackpool Victoria Ward 15A

Hi Debbie

Just got back from 2wks hols so imp playing catch-up if believe the new board is in our stores awaiting me and it will be on the ward by tonight and up on the wall by tomorrow.

Thank you for all the help you have given me through all these boards I have ordered and your patience I must of been a bit trying sometimes.

Once again Debbie thank you for all your hard work

Best wishes

Liz Terry

South London & Maudsley

Hi Debbie,

Thank you very much for the wonderful boards and Magnets.

I am going to ask my Ward Admin to order the Markers and Cleaning Solutions from you.

Nick Caswell

Church of Scotland

Hi Debbie

Will do and I’m sure they will give permission but I’ll make sure I check first!  For feedback, I can say I’m extremely impressed with the service and the goods received and would definitely recommend your company.

Many thanks and I’ll be in touch

Eva

Eva Elder

Royal Preston, Knowing How We Are Doing Board

Hi Debbie

I’ve been meaning to email to say thanks, we’ve got all our order now and everything is great. We’ve started populating the board and are waiting for it to actually be put up.

Thanks for all your help and I’ll be in touch when we need some more goodies.

Best wishes

Jackie

Jacqueline Baldwin Research and Development Facilitator

University of Plymouth

Hi Debbie

Just to let you know that we unpacked the board yesterday and it looks fabulous.  I am glad we went for the bigger size board in the end.

Thanks for your help with this.

Marie 

Marie Dannan

Darlington Memorial Hospital

Hi,

The boards are here and are absolutely fabulous! I am thrilled with them and have prompted us to have the whole ward re-decorated!! Which is a major bonus! Here ends our journey for now but I will be passing on your information for all of the hospital to see!

 

Thanks a lot you have been a pleasure to communicate with, no doubt you will see what I am up to via the world wide web!!

Debbie Richardson Clinical Sister

Royal Brompton AICU

Dear Debbie

Thank you very much for your assistance with the purchase of my PSAG board; it is quite magnificent!

 Regards

Joy

Joy Anderson Senior Nurse/Matron

University Hospital North Durham

We recently contacted Visual Systems to order a new Bed Board, and found them to be very helpful and easy to work with, they offered advice and listened to our suggestions. The board is excellent and we are receiving many complimentary remarks about the board. Many thanks for your support,  

Sister J Standley, Ward Manager, Ward 13

Bradford Royal Infirmary

The boards arrived safely and were put up the following day. They look great and are working really well. I will let you know if I need anything else. I will definately recommend you to my colleagues, the communication and service has been fantastic.

Joanne Taylor - Practice Development Manager - Ward 5

Reigate Grammar School

Visual Systems provided us with two staff photoboards. From the outset, their customer service was first rate. The order was handled quickly and efficiently and nothing was too much trouble for them. The boards arrived in perfect condition and the quality of the printing and construction are excellent. I would recommend them to anyone.

G R Sanderson - Reigate Grammar School

Fallibroome High School

We approached Visual Systems with an identify crisis.  They were able to provide us with a very effective and attractive solution to display our staff ID cards. The service was of a very high standard, as is the product.

Diane Williams - Fallibroome High School

Lothingland Community Units

Hi Debbie,

Thanks – all went very well. Board looks brilliant – very professional!

Sheila

Sheila Youngman

Parkside Community School

I have just taken reciept of the board and have it with me now. It looks great. Everyone is happy with it and the board looks very grand and professional with all the staff photos and titles on it.

Clara Rich - Information Systems Manager

Nottinghamshire Healthcare NHS Trust

Thank you for making the process painless with all your help!

Marie Arnall - Queens Medical Campus, Notts

Great Western Hospitals NHS Foundation Trust

I just wanted to thank you for all your assistance in dealing with the "bubbles" on the leaflet holders.
I couldn´t have asked for any better service from yourself and would definitely recommend your company to others in the future.

Alison Despard - Senior Sister

North West London Hospitals NHS Trust

We received the amended board last week.
Thank You to you and all your fantastic team for a great job done.

Octavia Goncalves - A & E - Central Middlesex Hospital

Haringey NHS Trust

I´ve received the signs and they´re great!
Thank you so much

Paulette Sawyers - St Ann´s Hospital

Plymouth Teaching Primary Care Trust

Many thanks for the telephone stand you sent. It´s fine and is a big hit with the girls on the ward. It´s saving a lot of time looking for the patients phone.

Sue Hopkins - Ward Clerk - Mount Gould Local Care Centre

East Cleveland Primary Care Trust

The boards arrived today and look great.
I can´t wait to get it put up on the ward

Kerri Davies - Clinical Matron

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