Visual Systems Healthcare designed a custom “Patient Status” board for Meltham Wildlife Rescue, which was donated...
Visual Systems Healthcare delivers vital healthcare support solutions to the Public and Private Healthcare Sector. From the operational management of hospitals to the optimisation of patient flow and experience, our services are in use with most of the NHS Trusts in the UK.
Our systems help to manage day-by-day operations and to achieve the financial and CQC inspection targets. Visual Systems Healthcare is a market leader of visual planning solutions for a lean management of the acute care wards.
It is because of our commitment to improving the delivery of healthcare and our expert knowledge of hospital ward environments that we have become the main support to the NHS hospital ward managers.
Our success is the result of intensive research and our customers’ direct input. Our achievements stand proof of our long-term and personal client relationships, which for our account managers is the main focus.
Chris Hunter, Visual Systems Healthcare’s owner and Managing Director, started working for the company as a trainee sales agent in 1994. Armed with his white Volvo, Garfield mascot and Pin Striped suit, he sold Signs, Visual Planning Systems and Visual Aids to a vast array of businesses. Two years later, Chris became the company’s Sales Manager and his area became National. In 1998 he was appointed General Manager, and in 2003 he became the owner and Managing Director of the company. Visual Systems Healthcare was soon controlling the manufacture of Whiteboards and Noticeboards in-house, which opened the door to the healthcare sector.
Established for over 30 years, Visual Systems Healthcare is now the UK’s largest independent supplier and leading manufacturer of Hospital Visual Display Signage and Patient Flow Improvement Products. Working closely with the NHS Trusts, NHS Supply Chain and the Lean Healthcare Academy, our growing team of dedicated professionals is designing and manufacturing innovative solutions for a modern NHS and Private Healthcare.
Our now highly experienced team of professionals have the right knowledge and expertise to tailor the right solution for any hospital ward, whatever its structure or needs. We have a reputation throughout the UK for being the largest provider of completely bespoke, high quality and effective Visual Management Systems.
We pride ourselves for taking NHS organisations from being zero-rated to top performing trusts, and we are striving to achieve more transformations through continuous innovation.
With 30 years’ experience of working with the NHS, Visual Systems Healthcare is the UK’s leading manufacturer of Visual Management Systems and Patient Experience Improvement products for hospitals and hospital ward environments. All of our products are specifically designed to help deliver a Lean and Productive Hospital Ward Environment. Everything we do is based around ‘productivity’, and our goal is to make the ward an easy place to navigate while in line with legislation.
Our in-house design and manufacturing facilities give us the freedom to tailor unique solutions for any ward environment. For the past 10 years we have worked with some of the most innovative trusts in the UK to design systems that offer real-life ward efficiency. Our focus is to continuously innovate solutions based on our clients’ briefs and valuable input. Our low volume, non-standard manufacturing operation gives us the flexibility to respond to the most challenging and unique requirements.
Following your order placement, our dedicated sales team will provide you with an accurate delivery date. We are aware of how busy you are, so our team will work around your staffs’ schedule to arrange delivery of products at your best convenience.
We are very flexible regarding any special arrangements you might require. For products that require installation, we will provide you with a comprehensive guide, which will take you through the step-by-step installation process.
Our dedicated team of consultants works closely with our customers in order to fully comprehend the unique needs of their hospital ward. Because each ward is different, we understand the importance of an initial site survey, which will help us accurately establish what are the ward’s unique needs and what are the solutions that need implementing.
By placing customers at the heart of our operation we continue to innovate and improve our solutions for you.
Visual Systems Healthcare are the UK’s leading manufacturer and supplier of innovative Visual Communication Systems and Patient Experience Improvement Solutions to the NHS and Private Healthcare. All of our products are manufactured in the UK using UK sourced raw materials, minimising lead times and transport costs. In touch with new legislative requirements, we work
in conjunction with our customers to develop new products. Seeking out new materials and finishes we strive for continuous product improvement.
We have built strong and lasting client relationships throughout the past 10 years of working with the most innovative trusts in the UK. To us, client relationships are extremely important, because they drive the success of our innovations. Our clients range from Ward Sisters and Matrons to Senior Clinicians, Productive Ward Leads and Directors of Nursing. Customer Support does not end after your purchase, but it lasts for as long as you need us, whether it is a consultation, a quick expert advice or post-purchase product maintenance.
Our Success Stories
Several hospitals invited us to open days and seminars to explore effective approaches to recording...
Visual Systems Healthcare showcased its range of ward management systems for the healthcare market at Arab Health 2014.
Visual Systems Healthcare exhibited its products at the Arab Health Show 2014, the largest healthcare exhibition and congress in the Middle East and Asia, attracting visitors and delegates from countries and regions that include Middle East, North Africa, Asia and Europe. The company participated at the show with the purpose of demonstrating the impact of simple clean text in a ward-based environment by displaying its products in a unique NHS ward style stand and within their intended setting.
Visual Systems Healthcare had worked with a large hospital trust in preparation for the Care Quality Commission investigations, supplying signage and ward management products to increase efficiency. Visual Systems’ work with the NHS trust resulted in improved management and took the organisation from a zero-rated trust to one of the top ten performing trusts in the UK.
Coventry University Hospital Case Study with Visual Systems Healthcare 2014
New Bespoke Printed Board for the Same Day Admissions Unit at Coventry University Hospital
The Same Day Admissions Unit at Coventry University Hospital is a very busy unit handling all elective surgical admissions for this large Midlands Trust. For a number of years, the staff had been organising their admissions using a small whiteboard, which was leant against a wall. The board was hand-lined and too small to allow all the information to be displayed, especially as the day procedure list has continuously increased in the past few years.
Visual Systems Healthcare, visited the unit and discussed a new board design, based on the staff’s improvement ideas that would make the information clearer and easier to display. The new Board for the Same Day Admissions was designed as a castor board so that both sides could be used.
Royal Free London NHS Foundation Trust Case Study with Visual Systems Healthcare 2014
Visual Systems Healthcare helped The Royal Free improve their patients’ experience and patient information in by designing a number of bespoke boards, that were successfully installed in 2014.
Firstly, to improve dignity and communication with patients, we have installed Patient Name Boards at the head of each adult and child’s bed. These boards have been customised so that it is clear which nurse is caring for the patient each day, which consultant’s care the patient is under and most importantly, the preferred name by which each patient would like to be addressed. There is also a whiteboard section for special requirements and notes and an adjacent pinboard for Physiotherapists and Occupational Therapists to attach any schedules and protocols to keep the ward walls tidy and free from bluetack and selotape.
Salford Royal NHS Foundation Trust Case Study with Visual Systems Healthcare 2013
Salford Hospital is now one of the best hospitals in the Country, thanks to the innovative ideas of its staff that were put into practice with Visual Systems Healthcare’s help in 2013. The Ward Information Board presented on the BBC News and ITV News was designed by a group of nurses at Salford Hospital and was custom manufactured by Visual Systems Healthcare. The notice board was designed to ensure that the hospital was being open and transparent about issues affecting its patients. Salford Royal also commissioned Visual Systems Healthcare to produce a Staffing Information Board aimed at addressing the understaffing issues highlighted in the Francis Report. As it is now essential and required that patients and visitors are aware of how many staff are required in the provision of care, staffing boards provide a simple and effective tool to present important information about planned and actual staffing levels.